WHO WE ARE - OUR PHILOSOPHY

We are an organization that offers consulting services, which we carry out from the initial support phase, through the follow-up and training of organizations. We have specialized experience on the implementation of quality concepts, strategic management, and LEAN methodology based on a service culture philosophy.

We work hand in hand with the clients to define the root cause of your problems, find and implement comprehensive and sustainable solutions that generate changes, which in turn produce learnings for your staff. We can summarize this in one phrase through our purpose:

OUR PURPOSE:

"Transcend the SM culture to a national and international level by activating the energy of our customers to generate good sustainable changes".

Our results can be summarized in relevant growth focused on maximizing our clients’ and their workers’ potential, increasing profitability and/or sustainability, and nurturing their work development.

The values that identify our company are:

  • Ingenuity
  • Expertise
  • Share knowledge
  • Quality
  • Empathy

 

 

OUR HISTORY

SolutionMakers was founded by businessmens who since 1989 were trained with doctors William Edwards Deming, Joseph Juran, Joel Barker, Russell Ackoff, among others.

With all that trajectory in 2003, SolutionMakers was formally created and is currently led by Carlos Vogeler Montiel, founding partner.

SolutionMakers has consolidated experience in the area of management consulting, strategic planning, organizational diagnostics, process improvement, LEAN Management and service culture, providing services to more than 50 leading national and international companies in the market.

 

 OUR TEAM

 

The SolutioNMakers seal is our people. We have a highly qualified staff that works as a team with true dedication, comradeship, motivation, creativity, and service culture, and is prepared and motivated to accompany and support the client every step of the way. At SolutionMakers, we enjoy our work and do it passionately.   

Our team has different areas of expertise and training, with expertise and training in the implementation of quality and strategy concepts, LEAN methodology, and service culture.

 

FOUNDERS

Ernesto Navarro Ruíz

(1942-2010)
SOLUTIONMAKERS, FOUNDING DIRECTOR

Industrial Engineer, with advanced studies in Quality and Management Models with PhDs William E. Deming, Rusell Ackoff, Myron Tribus y André Moller.

Consultant for more than 15 companies dedicated to the manufacturing, industrial, services, and banking sectors.

SEE PROFESSIONAL AND TRADE UNION EXPERIENCE

TRADE UNION EXPERIENCE

  • President of CONINDUSTRIA (Confederación Venezolana de Industriales)
  • President of AVIPLA (Asociación Venezolana de Industrias Plásticas)
  • Director of the National Economic Council
  • Director of FEDECÁMARAS
  • Director of FONDONORMA

PROFESSIONAL EXPERIENCE

  • Professor at UCAB (Universidad Católica Andrés Bello)
  • President of Polinca
  • President of Master Bach de Venezuela C.A.
  • Director of Inversiones Rodal C.A.
  • Founding Director at SOLUTIONMAKERS

Rogelio Carrillo Penso

(1940-2009)
SOLUTIONMAKERS, FOUNDING DIRECTOR

Chemical Engineer with advanced studies in Leadership and Quality with PhDs Stephen R. Covey, Ellen Domb, William E. Deming y Rusell Ackoff.

Consultant for more than 20 companies dedicated to the manufacturing, industrial, services, and banking sectors.

SEE PROFESSIONAL AND TRADE UNION EXPERIENCE

TRADE UNION EXPERIENCE

  • Presidente of AVIPLA (Asociación Venezolana de Industrias Plásticas)
  • Vice-President of Sociedad Venezolana de Polímeros
  • President of Comisión de Calidad de Fedecámaras
  • Director of CONINDUSTRIA (Confederación Venezolana de Industriales)
  • Member of Consejo Superior de la USB (Universidad Simón Bolívar)

PROFESSIONAL EXPERIENCE

    • Professor at USB (Universidad Simón Bolívar)
    • Director of IAMC (Inter-American Management Consultants, Inc) Sección Venezuela.
    • President of Tyresoles de Venezuela, C.A.
    • President of Inversiones Adpaquimsa S.A.
    • Founding Director at SOLUTIONMAKERS

TEAM

Carlos Vogeler Montiel

More than 43 years of professional experience
FOUNDING DIRECTOR, SOLUTIONMAKERS

Architect with advanced studies in Quality, Leadership, and Management Models with PhDs William E. Deming, Stephen R. Covey, Howard Gitlow, and Dan and Meredith Beam.

He has vast experience consulting and implementing strategic planning, process improvement, and service culture, for more than 30 companies in the manufacturing, industrial, banking, and services sectors.

carlos.vogeler@solutionmca.com

SEE PROFESSIONAL AND TRADE UNION EXPERIENCE

TRADE UNION EXPERIENCE

  • President of CINVICRE (Cámara de la Industria del Vidrio, Cerámica y Refractarios)
  • Director of CONINDUSTRIA (Cámara Venezolana de Industriales)
  • Vice-President of Cámara de Industriales de Caracas

PROFESSIONAL EXPERIENCE

  • Founding director of Oficina Técnica Grupo Cuatro C.A., Oficina Técnica Penta C.A.
  • President of Vitrexa S.A., Vitreglass C.A.
  • Director at IAMC (Inter-American Management Consultants Inc.) Sección Venezuela
  • Founding Director at SOLUTIONMAKERS

carlos.vogeler@solutionmca.com

Claudia Mac Cragh

More than 22 years of professional experience
DIRECTOR, SOLUTIONMAKERS

Industrial Engineer from Andrés Bello Catholic University,  specialized in Business Management from Simón Bolívar University with advanced studies in Strategic Planning. 

Consultant for more than 13 companies in the manufacturing, industrial, banking, and services sectors.

PROFESSIONAL EXPERIENCE

  • Plant Engineer at Empresas Polar
  • Project and Process Manager at Transvalcar
  • Management Consultant at SOLUTIONMAKERS

claudia.maccragh@solutionmca.com

Juana Picón Espinoza

SOLUTIONMAKERS, CONSULTANT

Industriologist from  Andrés Bello Catholic University 

juana.picon@solutionmca.com

Kristina Amaro

SOLUTIONMAKERS, CONSULTANT

Production Engineer from  Metropolitan University

kristina.amaro@solutionmca.com

Yenny Rebeca Ramos
SOLUTIONMAKERS, ADMINISTRATIVE COORDINATOR

Lic. Business Administration of the New Professions University Institute

yenny.ramos@solutionmca.com

INTERNATIONAL REPRESENTATIVES

Sioly Cabezas (Chile)

Industrial Engineer from Los Andes University  

Alfredo Ravard (France)

Mechanical and Production Engineer from Metropolitan University 

Andrés Contreras (USA)

Mechanical engineer from Simón Bolívar University 

Manuel Carbajales (Spain)

Chemical Engineer from Simón Bolívar University

Ariana Montilla (Colombia)

Production Engineer from Metropolitan University

Eduardo Halmoguera (Spain)

Production Engineer from Simón Bolívar University 

 

STRATEGIC PARTNERS

Juan Carlos Colmenarez

Management consultant

  • IT Engineer from Centroccidental Lisandro Alvarado University
  • Lean Six Sigma Certified
  • Specialization in Business Management from Simón Bolívar University

Héctor Torres

Management consultant

  • Civil Engineer from Andrés Bello Catholic University
  • Master in Business Administration from Keele University UK

 

Mariela León-Ponte
CONSULTANT

Production Engineer from Simón Bolívar University 

 

Roxana Breda Marrero

CONSULTANT

Production Engineer from Metropolitan University

 

Graciela Marino

CONSULTANT

B.A. in Political Science and International Relations, with a specialization in Security Studies in Latin America from Boston University