Our experience in process and strategic planning consulting has led us to become one of the few consulting firms in Venezuela with a methodology to implement Service Culture in a successful way.
DEVELOPMENT OF A SERVICE CULTURE
The methodology to introduce the service culture in your company includes three phases:
1. Leadership alignment around service culture
2. Discovery and study of your client’s expectations regarding an exceptional service
3. Development of service culture projects and initiatives that remain throughout time.
WHAT YOUR COMPANY GETS: